These Terms and Conditions set out the contractual rules that govern your access to and use of the services provided through this site. By registering an account and using our services you accept these Terms and any other terms referenced herein. Please read them carefully. For questions, contact us.
1.1 License Number: The platform operates under Curaçao license reference OGL/2024/1363/0705 and identifies Nixxe B.V. as the operator.
1.2 Issuing Authority: The issuing authority is the Curaçao Gaming Control Board / Curaçao Gaming Authority. This is an offshore Curaçao regulatory framework and does not constitute a Canadian provincial licence.
1.3 Jurisdiction: These Terms are governed by Curaçao law and, where applicable, dispute resolution is subject to the venue specified in the site terms. The platform also references Kaurum Limited (registration HE 387933) as an operating entity.
1.4 Allowed to Operate in Canada: The platform is not licensed by iGaming Ontario (iGO) or the AGCO and is not an Ontario-regulated operator. Canada is not expressly listed as a blocked jurisdiction in the applicable restrictions, but absence from such a list does not indicate provincial regulatory approval. Players remain responsible for ensuring compliance with local laws and payment-provider availability.
2.1 Step-by-Step Process: To register you must open the site, select registration, provide a valid email address, create a password, and supply your full name, date of birth, telephone number and any further personal data requested. After confirmation you may log in and deposit using a payment method in your own name. KYC documentation may be requested before withdrawals.
2.2 Is KYC/ID Verification Required: Identification, age, address, payment and source-of-funds verification (KYC) are required. KYC checks are mandatory for withdrawal requests above USD 1,000 and may be required earlier or at any time deemed necessary.
2.3 Time to Activate Account: Basic account creation is effective immediately upon completion of registration. Full account activation for unrestricted withdrawals is contingent on satisfactory KYC review. No fixed KYC approval SLA is guaranteed.
2.4 Terms of registration (minimum age, one account per user, and restricted countries): You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher. Only one account per person is permitted. Duplicate or multiple accounts may be closed and associated funds forfeited. Use of VPNs, proxies or other geolocation-masking tools is prohibited. The site maintains a restricted-country list which may be updated from time to time; certain jurisdictions (including, but not limited to, the United States, the United Kingdom, France, Italy, Netherlands, Australia, Russia, Ukraine, Japan and others) are excluded from participation.
3.1 Top Games: The platform offers a variety of titles, including example slots such as Joker Stoker, Coin Win 2 and Gates of Olympus. Available titles may vary by player location and provider availability.
3.2 Software Providers: The game library is supplied by multiple third-party studios. Providers commonly associated with the catalogue include Pragmatic Play, Evolution, Play’n GO, NetEnt and BGaming, among others. Provider licensing and certification should be reviewed on each provider’s official channels where relevant.
3.3 Total Game Count: The catalogue size varies over time. Public listings reference ranges in the several-thousand-games area; no fixed contractual game count is guaranteed.
3.4 Game Categories: The platform offers multiple game categories, including slots, progressive jackpots, live dealer games, table games, instant/crash-style games and sportsbook markets, subject to geographic and supplier restrictions.
4.1 Welcome Bonus (Amount, % Match, Free Spins): Welcome promotions are presented as multi-stage deposit packages. Example structures include a three-deposit package with stage-specific match bonuses and free spins (for example, 1st deposit 100% up to $400 + 100 free spins, 2nd deposit 75% up to $400 + 50 free spins, 3rd deposit 120% up to $1,200 + 75 free spins). Actual offers, currencies and amounts may vary by account and region. Verify the offer shown in your account prior to deposit.
4.2 Welcome offers specific to Canada: No Canada-specific or CAD-denominated welcome offer is guaranteed. Canadian players may encounter different availability, currency conversion or no promotional access depending on IP, KYC and payment-provider acceptance.
4.3 Process of activation for Welcome Bonus: Where required, promotions must be selected and activated in your account prior to making the qualifying deposit. Do not assume bonuses are auto-applied.
4.4 Wagering Requirements: Standard promotional rules apply: reported typical wagering for cash bonuses is 40× and for free-spin winnings 30×. Bonus funds and free-spin winnings are subject to promotion-specific wagering, game-weighting and expiry rules. These figures may differ across promotions; consult the active promotion terms in your account.
4.5 Time Limits: Bonus validity is promotion-specific. General bonus terms state that bonuses and gift spins ordinarily expire within five days unless a different period is specified on the promotion. Individual stages of a multi-stage package may have shorter validity; always check the specific promotion.
4.6 Recurring Promotions: The platform may run periodic campaigns such as cashback, reload bonuses, tournaments and high-roller promotions. Campaign eligibility, values and conditions are specified in the relevant promotion details and may change without prior notice.
4.7 Cashback Offers: Cashback amounts and wagering conditions vary by campaign and player status. Cashback may range across different percentages and wagering multipliers according to promotional terms.
4.8 Reload Bonuses (list any available): Reload and VIP-level reload rewards may be offered as part of ongoing campaigns or the VIP program. Specific reload rates, minimum deposits and codes are promotion-specific and displayed in the relevant offer terms.
4.9 Free Spins Bonuses: Free-spin awards and the games to which they apply are specified within each promotion. Free-spin monetary values, wagering and expiry are governed by the promotion’s terms.
4.10 General Bonus Terms and Conditions: Real-money balance is used prior to bonus balance. Winnings derived from bonus funds are held in the bonus balance until wagering requirements are met. Restrictions such as maximum bets while a bonus is active, prohibited game types, combination-betting rules and win caps may apply. The platform reserves the right to revoke promotions or correct errors. Always read the full terms of each promotion before acceptance.
5.1 VIP Tiers and Rewards: A loyalty or VIP program may be offered with tiered statuses (for example: Bronze, Silver, Gold, Platinum, Diamond, Black, Elite). Typical VIP benefits include enhanced promotions, cashback, faster withdrawals, personal account support and bespoke rewards. The program structure and benefits are account-specific and subject to change.
5.2 How to Qualify: Qualification for VIP tiers is generally based on accumulation of comp points or wagering activity. Specific point thresholds, earning rates and promotion of tiers are set by the operator and published in-account where the program applies.
5.3 Loyalty Program Description: The loyalty scheme operates as a points-based status program in which points are accrued through eligible play. Points conversion, status duration, and benefits are determined by the operator’s in-account rules.
5.4 Loyalty Program Rules: Official rules regarding point accrual, expiry, conversion and redemption are maintained by the operator and provided to participating players within their account area. These rules control eligibility, blackout periods and any exceptions.
6.1 Deposit Methods (Min/Max, Processing Times, Fees): Accepted payment methods may include major credit/debit cards, bank transfer, e-wallets and select cryptoassets. Typical methods reported include Visa, Mastercard, Skrill, Neteller, MiFinity, Paysafecard and cryptocurrencies such as Bitcoin and Ethereum. A commonly reported minimum deposit is €10. Deposits must originate from payment instruments in the player’s own name. Fees, currency availability, minimums and maximums vary by payment provider and jurisdiction and are disclosed at the cashier.
6.2 Withdrawal Methods (Min/Max, Processing Times, Fees): Withdrawals are ordinarily processed using the same method as the deposit where possible, subject to provider rules. Withdrawals require a completed profile, cleared deposits and successful KYC checks. Target processing times after verification vary by amount: up to $499 — typically within minutes to 12 hours and no later than 2 business days; $500–$€4,999 — typically within minutes to 48 hours and no later than 5 business days; $5,000–$29,999 — typically within minutes to 96 hours and no later than 14 business days; over $30,000 — typically within minutes to 96 hours and no later than 30 business days. Fees may apply according to payment-provider terms and jurisdictional law.
7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions): Bonuses and free spins are subject to wagering requirements, maximum bet limits and game-weighting rules. Reported standard wagering rates are 40× for cash bonuses and 30× for free-spin winnings; however, promotion-specific terms override general guidance. The operator may cap maximum bets while a bonus is active and exclude certain games from contributing to wagering requirements.
7.2 Deposit Limits: Players may set personal deposit and play limits via the Responsible Gambling section or by contacting Live Support. The operator may also impose limits to comply with regulatory or risk-management requirements.
7.3 Withdrawal Limits: The operator may apply withdrawal limits where total balance and historical turnover do not meet internal thresholds. Where lifetime withdrawals plus current balance are less than a specified turnover multiple, monthly withdrawal caps and percentage-based withholding may apply. For example, withdrawals may be limited to $5,000 per 30 days if certain turnover conditions are not met; where turnover is below 2× deposited amounts, up to 20% of a withdrawal may be withheld to cover payment expenses. Such rules are applied in accordance with the operator’s published terms.
7.4 Account Restrictions: Accounts must contain accurate personal and payment information. The operator prohibits third-party deposits, collusion, fraud, software manipulation and geolocation masking. The operator may suspend, limit or close accounts, withhold or void winnings, and retain funds where breaches occur or verification fails. Account actions shall be taken in accordance with these Terms and applicable law.
8.1 App Availability (iOS/Android): No official Apple App Store or Google Play listing is guaranteed. Users should not install third-party APKs or applications from untrusted mirrors. Where native apps are offered they are provided subject to separate terms and platform-store rules.
8.2 Mobile Browser Optimization: The site is accessible via modern mobile browsers and is presented with a mobile-focused interface. Device performance and game availability depend on the user’s device, browser and network connectivity.
8.3 User Experience and Speed on Mobile: No formal performance SLA is provided. Load times and latency vary by device, geolocation, network and third-party game providers.
8.4 Process of registration on mobile: Mobile registration follows the same steps as desktop: access the site in a browser, select registration, supply required personal details and complete any requested verification. All account rules apply equally on mobile devices.
9.1 SSL & Encryption Standards: The operator implements reasonable technical and organizational measures to protect account credentials and personal data. Specific TLS versions, cipher suites and infrastructure providers are not published in these Terms.
9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs): Game outcomes are determined by a random number generator or by the individual game provider’s server. Provider records are final in disputes. Independent audit certificates, if available, are published by the operator or the relevant provider.
9.3 Customer Support (Channels, Response Time): Customer support is available via email at [email protected] and via Live Support where provided. No guaranteed response-time SLA is published in these Terms.
9.4 Support Availability (Hours, Languages): The operator publishes multilingual informational pages, with English version controlling in case of discrepancy. Operating hours and supported languages for Live Support are provided in-account where available.
10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion): Players may set deposit, loss and session limits through the Responsible Gambling tools or by contacting Live Support. Self-exclusion options are available; specific durations, cooling-off periods and permanent exclusion rules are described in-account. On account deactivation by self-exclusion, the player will be unable to log in, open a new account or (where applicable) withdraw funds unless permitted by the operator’s procedures.
10.2 Links to Support Organizations: The platform provides links to recognised international support organisations and lists organisations such as GamCare, Gamblers Anonymous and Gambling Therapy. Country-specific resources, including Canadian provincial organisations, may not be listed; players are encouraged to seek local support where required.
11.1 Pros: The platform offers a large multi-provider game library, support for crypto and e-wallet payments, published KYC and withdrawal timeframes, tools for responsible play, and an absence of Canada from the explicit restricted-country list.
11.2 Cons: The operator is not regulated by Canadian provincial authorities such as iGaming Ontario/AGCO and operates under an offshore Curaçao framework with Curaçao-law dispute venues. The operator may apply broad KYC and payment restrictions, impose withdrawal withholding and monthly caps under specified turnover conditions, and public reviews reference complaints such as delayed withdrawals. Players should conduct independent due diligence prior to depositing.
12.1 Year Founded: The platform launched in 2024.
12.2 Operator/Parent Company: The operator is identified as Nixxe B.V., with additional operating references to Kaurum Limited (registration HE 387933).
12.3 Supported Languages: The site provides content in multiple languages; English is the controlling language in the event of inconsistencies.
12.4 Accepted Countries: The operator does not publish a definitive accepted-country list within these Terms. Canada is not expressly blocked but availability is conditional on local law, geo-location, KYC and payment-provider acceptance.
12.5 Restricted Countries: A restricted-country list applies and is subject to change. The list includes a range of jurisdictions (including, but not limited to, Afghanistan, Australia, Cyprus, Curaçao, France, Great Britain, Italy, Japan, Netherlands, Russia, Ukraine, the United States and others) and is maintained by the operator. It is the player’s responsibility to confirm eligibility prior to registration.
12.6 Short brand description: The service is a Curaçao-linked online casino and sportsbook brand launched in 2024, offering a multi-provider game library, multi-stage promotional campaigns, and crypto-friendly banking. For residents of Canada, the critical limitation is the absence of provincial (Ontario) regulation; players should review KYC, payment and withdrawal terms before depositing.
